Cristian - Customer Service Representative at Bonazzo & CO, LLC

Bogotá, Bogota D.C., Colombiaen

Assisted English and Spanish-speaking clients with healthcare interview setup and documentation, improving client compliance.

Managed operational, administrative, and commercial activities at Panificadora Familia Sierra, supporting business growth.

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Summary

Dedicated bilingual professional with proven skills in customer service, operations, and tourism guidance. Adept at supporting clients and enhancing customer experiences in diverse settings.

Key Achievements

Provided bilingual urban tourism guidance, enhancing customer experience through intercultural communication.

Skills

Customer ServiceAdvanced

Skilled in delivering exceptional support to diverse clients in healthcare and tourism sectors.

Bilingual CommunicationAdvanced

Proficient in English and Spanish, facilitating effective intercultural interactions.

Operations & AdministrationIntermediate

Experienced in managing operational workflows and administrative tasks in small business settings.

Tourism & Customer EngagementIntermediate

Capable of guiding and engaging international clients through urban tourism experiences.

Languages

Inglés

Experience

Representante de Servicio al Cliente

Bonazzo & CO, LLC.

2023 - 2024

Trabajé con clientes de habla inglesa y español para ayudarlos a configurar su entrevistas de atención médica, para que sus documentos se presentaran correctamente y ayudaran a prepararse para sus entrevistas en hospitales y clínicas.. Trabaje con líderes en la traducción de documentos, correos electrónicos y material de marketing al español.

Operación y atención al cliente

Panificadora Familia Sierra

Ejecución operativa, administrativa y comercial propia al desarrollo del objeto social de la empresa: Elaboracion, producción y venta de productos de la panificadora.. Atencion al público en punto de venta despachos a domicilio.