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Cristina
Customer Service Specialist with experience in telemarketing and administrative support
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Competencies
Provided cordial and efficient customer support, resolving inquiries and ensuring satisfaction.
Maintained professional and clear communication with users and team members.
Managed documents and supported administrative functions within the organization.
Utilized Word, Excel, and PowerPoint for various office tasks.
Collaborated effectively with colleagues to achieve shared goals.
Education
Summary
Experienced in client communication, call management, and administrative tasks with a strong focus on efficient service delivery.
Key Achievements
- Managed customer inquiries and follow-up calls at Royal Travel Group, ensuring efficient service.
- Handled telephone management and reception duties, coordinating information with other departments.
- Supported administrative tasks through document management and office software proficiency.
Experience
Telemercadeo
Atención al cliente de manera cordial y eficiente, resolviendo inquietudes oportunamente., Manejo de llamadas, seguimiento a clientes y coordinación de información con otras áreas., Desempeño con orientación al servicio y actitud profesional en la comunicación con usuarios.