Experienced in managing team operations, customer interactions, and logistics in call center and shipping environments.
Managed and guided team members to achieve operational goals.
Provided support and solutions to customer inquiries in call center environments.
Assisted in sales processes and customer engagement strategies.
Supervised logistics functions, ensuring proper handling and documentation.
KM2 Solutions Call Center
Call Center One
Uptex S. de R.L.
Business Administration
High School
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Monitored daily workflows to maintain operational efficiency.
