Experienced customer service agent with 3 years in call centers, specializing in sales, retention, and chat support. Located in Monterrey, Mexico, ready to provide remote support immediately.
Handled customer inquiries and issues via call and chat support, maintaining a focus on resolution and satisfaction.
Engaged in sales and retention efforts to enhance customer experience and loyalty.
Equipped with personal PC, headset, and reliable internet, enabling efficient remote customer service operations.
Effectively communicated with customers to resolve issues and provide support.