This is my profileContact via CazVidCynthia
Customer Support Specialist with diverse industry experience
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Competencies
Delivered customer support via chat, phone, and email across multiple companies and platforms.
Provided technical assistance for Microsoft account and billing inquiries.
Managed boutique sales and customer interactions onboard luxury cruises.
Handled customer inquiries and support across multiple channels effectively.
Supported customers through chat, phone, and email with consistent quality.
Education
Languages
Summary
Experienced in technical support, customer service, and sales across diverse industries including technology, hospitality, and telecommunications.
Key Achievements
- Provided technical and account support for Microsoft users via chat at TELEPERFORMANCE.
- Delivered boutique sales and customer service aboard Royal Caribbean cruises.
- Handled multi-channel customer service for Amazon and AT&T, improving responsiveness.
Experience
Chat support agent for Microsoft
Customer support representative via chat., Technical support for Microsoft users and accounts and billing assistance.
Shop staff on luxury cruises
Shop staff aboard Royal Caribbean international cruises, boutique sales and customer service.
Customer service representative
Customer service for Amazon.com via phone, chat and email.
Customer service representative
AT&T customer service via phone and email.