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Daniel
Virtual assistant with 34 years of teaching and customer service experience
Video resume
Virtual assistant
! I've spent 30 rewarding years shaping young minds as an educator, followed by an enriching 3-year stint in the BPO industry, mastering new challenges and honing my communication skills. What about you?
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Communication SkillsExpert
Utilized in teaching and customer service to effectively convey information and assist clients
Customer ServiceIntermediate
Handled customer inquiries and support in a call center environment for three years
Teaching and EducationExpert
Over 31 years of experience in teaching English, creating engaging learning environments
AdaptabilityAdvanced
Transitioned from education to customer service and back, demonstrating flexibility in roles
Interpersonal SkillsAdvanced
Built rapport with students and customers, fostering positive interactions
Summary
Experienced educator and customer service professional with over 34 years of combined expertise in teaching and BPO environments. Skilled in communication, interpersonal relations, and adaptable to diverse roles.
Key Achievements
- Taught English for 31 years, demonstrating long-term commitment and expertise in education
- Gained 3 years of experience in the BPO industry as a customer service representative, developing communication skills
- Balanced a career in education with customer service, showcasing adaptability and diverse skill set
Skills
Communication SkillsCustomer ServiceTeaching and EducationAdaptabilityInterpersonal Skills
Published on CazVid - Jul 3, 2025