Profesional con amplia experiencia en atención al cliente, soporte técnico y gestión de agendas, especializado en resolver problemas y ofrecer un servicio de calidad.
Brinda una atención efectiva, resolviendo consultas y fomentando la satisfacción del cliente.
Gestiona situaciones complicadas asegurando soluciones adecuadas y manteniendo relaciones positivas.
Organiza y prioriza tareas eficientemente en diferentes roles de atención y soporte.
Utiliza habilidades comunicativas para resolver problemas y mejorar la experiencia del cliente.
Bell Dental Care
An appointment scheduler coordinates and manages the scheduling of appointments, ensuring efficient time management and effective communication between clients and service providers., They handle booking, rescheduling, and cancellations, often using scheduling software to maintain organized and up -to -date calendars., Also I provide customer service.
F&B Atlantis the Palm
Take orders, delivering food and beverages, ensuring customer satisfaction, and handling payments., Assist with table setup and cleanup, answer customer questions., Maintain a professional and welcoming demeanor to enhance the dining experience.
Optum bank
Manage escalated customer issues., Providing the best customer service under quality standards., Creating customer service standards., Ensure a consistently high level of customer satisfaction and loyalty.
24-7 Intouch
high school
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Responsible for interacting with customers to address their inquiries., Resolve issues, and provide assistance., Ensure a positive customer experience by being helpful, courteous, and efficient in their interactions, ultimately fostering customer satisfaction and loyalty.
Social Media; Teleperformance
Responsible for interacting with customers to address their inquiries., Resolve issues, and provide assistance., Ensure a positive customer experience by being helpful, courteous, and efficient in their interactions, ultimately fostering customer satisfaction and loyalty.
