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Daniel
Customer Service & Support with diverse experience in tech and collections
Video resume
Customer Service & Support with diverse experience in tech and collections
Please record a video speaking in English about your experience.
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer SupportIntermediate
Provided technical support and customer service across multiple roles, addressing client needs and ensuring satisfaction.
Communication SkillsIntermediate
Communicated effectively in English and Spanish through various support roles and video presentations.
Dispatch CoordinationIntermediate
Participated in dispatch operations, coordinating deliveries and pickups, and managing multiple requests.
Team SupportIntermediate
Supported team floor operations and provided frontline assistance in support centers.
Education
Primary & High School
COLEGIO MIGUEL ANTONIO CARO
2006
First Grade Military Degree
ACADEMIA MILITAR MARISCAL SUCRE
Advance reading and hard skills comprehension
Avanc-E School
2010
Advance Modern Lenguages
COURSERA
Languages
EnglishC1
Summary
Dedicated professional with hands-on experience in customer service, technical support, collections, and dispatch coordination. Skilled in multi-tasking, communication, and client support across diverse roles.
Key Achievements
- Gained experience supporting customers via multiple roles in tech support, customer service, and collections.
- Participated in team-based support roles, providing assistance in sales, communication, and resolving dispatch coordination challenges.
- Developed skills in managing multiple requests and improving communication efficiency using dispatch software tools.
Experience
Tech support-Customer Service and Sales Agent
TTEC
Collections Dept
FOUNDEVER
Agent & Floor Support
SITEL
Floor Support
TELEPERFORMANCE
Skills
Customer SupportCommunication SkillsDispatch CoordinationTeam Support
Published on CazVid - May 17, 2026