Experienced in telecom and financial sectors with a focus on customer care, sales, and operational support across Latin America.
Provided support and communication to clients in telecom and financial sectors, ensuring customer satisfaction.
Supervised sales activities, focusing on portabilidad projects and client acquisition.
Managed port forwarding, migraciones, and activation processes within telecom systems.
Performed back-end tasks for activations and migrations at Claro, supporting seamless service transitions.
GSS (Global Sales Solutions)
Portabilidad Vodafone (España), ADSL Vodafone (España), Fono compras cencosud
KONECTA
Atención al cliente (Click to Call) Entel (Chile), Supervisor de Ventas (Portabilidad Entel Chile), Fono compras cencosud (trabajo remoto)
GEA INTERNACIONAL
Prestamos financieros: Financiera EFE, Financiera Credinka, Ventas: Migración Claro - Chile, Rouming internacional Claro - Perú, Click to call tarjetas Ripley, Back office: Activación de migraciones y portabilidad en sistema SISACT CLARO
Computación e informática
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Supported financial product operations such as loans and credit activations.
