Demonstrated experience with Customer Support.
Demonstrated experience with Organization and planning.
Demonstrated experience with Maintaining cleanliness and order in the workspace.
Demonstrated experience with Multitasking ability.
Dedicated People
Respond to customer calls and inquiries., Multi-tasking within chats and emails., Attention to detail and exceptional active listening.
Tech Mahindra
Provide user guidance within certain internal applications and programs., Troubleshooting of internal programs and functionalities., User Plan Development for prevention of malfunctions within system processes., User security and confidentiality verification., Chat support and multi-tasker.
Torete
Coaching and explanation training about products and/or processes to co-workers., Classification of units returned for storage or disposal., Determination of the quantity of products to be stored., Contrasting delivery notes for merchandise from suppliers with purchase orders., Control of quantities and qualities of products., Planning of tasks and support to other departments if necessary.
AT&T
Coaching, guiding and process trainee., Customer service and advice., Efficient communication with clients to guarantee adequate information about the company's services., Ability to resolve current claims methodically analyzing possible non-compliance with discounts, delivery receipts, shortages, returns and related advertising., Payment by phone with credit card and / or checking bank accounts.
Bachelor’s Degree
Technical Career
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Demonstrated experience with High stress tolerance.
CompuCom
Troubleshooting of basic hardware (printers, webcams, vpn connectivity etc)., Identification and anticipation of possible problems and needs to achieve greater efficiency and customer satisfaction., Carrying out repetitive tasks, maintaining concentration at all times., Ability to multi-task.
