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Daniel
Customer Service with over 10 years of experience in BPO industry
Video resume
Customer service/ Social media marketing customer service
Customer service, tech support, sales, social media management, graphic designs and Google ads.
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers across multiple campaigns, ensuring satisfaction.
Social Media MarketingIntermediate
Managed social media accounts and contributed to campaign planning and execution.
Digital AdvertisingIntermediate
Worked on Google Ads, YouTube, Facebook, and Instagram campaigns to promote brand awareness.
Technical SupportAdvanced
Provided technical support as part of customer service roles in BPO campaigns.
Summary
Experienced in customer support, social media management, and digital advertising with over a decade in BPO.
Key Achievements
- Managed diverse campaigns including appointment scheduling, sales, and tech support
- Gained extensive experience in social media management and digital advertising
- Developed skills in social media platforms and online ad campaigns, including Google Ads
Skills
Customer ServiceSocial Media MarketingDigital AdvertisingTechnical Support
Published on CazVid - May 17, 2026