A seasoned project manager with over 12 years of experience leading large-scale construction projects, skilled in planning, budgeting, and stakeholder communication.
Successfully planning, executing, and overseeing construction projects from inception to completion.
Developing detailed construction plans, schedules, and resource management strategies.
Creating and managing project budgets, tracking expenditures, and ensuring cost efficiency.
Facilitating communication and collaboration among clients, engineers, architects, and contractors.
DGL
Recruited and onboarded new agents, increasing the company’s talent pool and retention rates., Developed new business opportunities by identifying potential clients and fostering partnerships., Utilized strong communication skills to build lasting client relationships and negotiate agreements., Coordinated operations and managed multiple accounts in a fast-paced environment.
Sahadi Mediterranean
Supervised dining operations, trained waitstaff, and ensured an exceptional customer experience., Managed menu preparation, table arrangements, and customer concerns efficiently.
OverSeasOS
Spearheaded recruitment and sales operations, successfully hiring and onboarding over 1500 employees with a retention rate of 85%., Designed and implemented comprehensive training programs, enhancing team performance by 30%., Develop and execute effective sales strategies aligned with companies goals., Monitor team KPI’s pipelines and individual.
Field Education & Zi Jin Yi Ran International Kindergarten
C1 Certification (MET Certificate)
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The View 3912
Trained waitstaff and led dining room operations, ensuring seamless service., Build strong client relationships through active communication and efficient multitasking.
Teleperformance
Monitored and evaluated customer interactions to ensure adherence to company standards, providing actionable feedback to enhance performance., Recruited, interviewed, and on boarded candidates, increasing team capacity and contributing to business growth., Managed a team of agents, provided coaching and performance evaluations, and ensured the achievement of KPIs and customer satisfaction goals.
