Detail-oriented Data Analyst with 3 years of experience across retail and ecommerce sectors, specializing in data-driven insights and visualization.
Expertise in analyzing sales, customer, and operational data to support decision-making.
Utilized SQL for querying databases, creating reports, and supporting data extraction processes.
Designed dashboards and visual reports using tools like Tableau and Power BI.
Manipulated and analyzed large datasets, created complex formulas and pivot tables.
umanasoto.com & bufeteamador.com
Manage IT infrastructure for two mid-sized law firms (cloud servers, networking, hardware/software)., Own and approve IT budgets; oversee vendor relationships and procurement., Operate in a hybrid model with 80% remote execution.
HELM.CEO
Recruited and evaluated technical and operational talent for a portfolio of $5M+ companies., Facilitated monthly mastermind sessions for CEOs, covering logistics, sales, and customer success., Streamlined internal processes, reducing time-to-hire by 70% and boosting revenue.
E-merging Frontiers
Directed outsourced IT operations for 1,000+ desktops, 40+ servers, and 500+ VoIP endpoints across Canada., Recruited, trained, and led a team of 25 technicians; conducted performance reviews and coaching., Coordinated daily dispatch of field techs based on client urgency, geography, and skill alignment.
Mechanical Engineering
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