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Data Analyst with 3 years of experience in retail and ecommerce
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Competencies
Expertise in analyzing sales, customer, and operational data to support decision-making.
Utilized SQL for querying databases, creating reports, and supporting data extraction processes.
Designed dashboards and visual reports using tools like Tableau and Power BI.
Manipulated and analyzed large datasets, created complex formulas and pivot tables.
Education
Summary
Detail-oriented Data Analyst with 3 years of experience across retail and ecommerce sectors, specializing in data-driven insights and visualization.
Key Achievements
- Developed dashboards that improved sales tracking efficiency by 20%
- Led data collection initiatives across multiple departments, enhancing data accuracy
- Progressed from Junior Data Analyst to Senior Data Analyst within two years
Experience
IT Manager
Manage IT infrastructure for two mid-sized law firms (cloud servers, networking, hardware/software)., Own and approve IT budgets; oversee vendor relationships and procurement., Operate in a hybrid model with 80% remote execution.
Product & HR Manager
Recruited and evaluated technical and operational talent for a portfolio of $5M+ companies., Facilitated monthly mastermind sessions for CEOs, covering logistics, sales, and customer success., Streamlined internal processes, reducing time-to-hire by 70% and boosting revenue.
Operations Manager
Directed outsourced IT operations for 1,000+ desktops, 40+ servers, and 500+ VoIP endpoints across Canada., Recruited, trained, and led a team of 25 technicians; conducted performance reviews and coaching., Coordinated daily dispatch of field techs based on client urgency, geography, and skill alignment.