Dedicated logistics coordinator with a background in market analysis and customer service. Skilled in optimizing operations, analyzing market trends, and supporting strategic growth initiatives within international environments.
Skilled in coordinating global transport operations and managing logistics contracts efficiently.
Proficient in analyzing sales trends, market data, and competitor insights to support strategic decisions.
Experienced in delivering bilingual support, improving customer satisfaction, and team coordination.
Effective in preparing reports and facilitating clear communication across teams and stakeholders.
Flexport
Manage and update global transport contracts., Monitor and control rates, surcharges, and pricing variables., Coordinate logistics for container transport worldwide.
3M (Home Care Division LATAM)
Analyzed sales trends, market gaps, and consumer behaviors., Supported marketing strategies for mass consumption products., Conducted competitor analysis to support market expansion.
Teleperformance
Provided support to clients in the U.S. and Canada., Promoted to team coordinator; used Excel to track agent performance and improve customer response processes.
Bachelor’s Degree
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