Customer Service Professional | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo
Post a Job for Free
Daniel Pavon's avatar
Contact Now

Daniel Pavon

Tegucigalpa, Francisco Morazán Department, Honduras

Customer Service Specialist with 3+ years of experience in telecommunications and retail

  • Handled customer inquiries across multiple platforms, ensuring issue resolution and account management.
  • Contributed to team performance through floor support and troubleshooting assistance.
  • Managed escalations and supported sales activities, including product upgrades and device sales.
Customer Service
Advanced
Provided multi-channel customer support, resolving issues efficiently in fast-paced environments.
Troubleshooting
Intermediate
Diagnosed and resolved service, billing, and account issues for customers.
Account Management
Intermediate
Managed customer accounts, processed orders, and escalated tickets as needed.
Sales Support
Intermediate
Supported product sales, service upgrades, and technician appointments.
Team Support
Intermediate
Provided floor support and assistance to team members during high-volume periods.

Languages

English
Spanish
See Full Skillset on CazVid
October. 2022 - Current
CVS.com Customer Service, Alorica
Answer calls from customers., Order management., Account management., Troubleshooting., Ticket escalation for orders., Ticket escalation for accounts., Ticket escalation for memberships., Ticket escalation for billing., Take Supervisor Calls.
January. 2022 - October. 2022
Customer Support • Comcast West, Startek
Answer Calls from Customers, Solve Issues with Their Services, Sell Products, Troubleshooting, Billing, Transfer Customer to Technicians, Make Technician Appointments, Sell Mobile Lines and Devices, Sale Upgraded Services, Floor support for the last two months. Helping the team when they are struggling or have questions.
View Complete Work History
🎓
The Trent Schools, Homeschooling (USA)
High school diploma
Jan. 2021
See Education & Certifications
✨

Personality Is Everything!

Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.

Go to CazVid

Share Daniel Pavon's Profile

2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

Contact Us | Careers

Follow & Share
Download
button download App Store
button Google Play app store
Employers
Candidates
Recruiters
Resources

© 2025 CAZVID LLC | Privacy Policy and Terms & Conditions

Choose Your Path

Login to Desktop App
Post a Free Job Listing
Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

cazvid.app.link

The CazVid app is available in the App Store and Google Play

X close

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

button download App Store
button Google Play app store
Hiring?
Post a Free Job Listing
Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)

Go to Desktop Login
(not mobile optimized)