Experienced in diagnostics, vendor onboarding, and expense management across technology and real estate sectors.
Applied diagnostic skills to hardware like dashcams and software connectivity issues.
Supported vendor onboarding, negotiated contracts, and maintained organizational practices.
Reviewed expense reports and verified costs for large-scale real estate transactions.
Explained AI-driven events to customers and coordinated between different departments.
Qualfon Costa Rica
Diagnosing hardware and software issues with dashcams (e.g., GPS failure, video storage errors, camera calibration)., Running network connectivity issues for customers and companies (cellular, Wi-Fi, cloud uploads)., Guiding customers through firmware updates and remote diagnostics., Experience...
Concentrix
Reviewed and processed expense reports., Verified renovation costs before acquiring up to $500,000 US Single-Family homes., Requests and negotiation of concessions on real estate items, from individuals to companies’ sellers., Maintenance bid approvals from vendors and techs to residents and...
Vendor Management
Sole direct manager of 14 maintenance markets., General vendor onboarding/support across 33 markets., Developed new filing and organizational practices. SOP review and documentation., Scheduled and coordinated meetings and appointments, for vendors and field assistants.
System Engineering Student
Professional English Course
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