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Medical Interpreter with Customer Service Experience and Proxy Voting Expertise
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Competencies
Exceptional verbal and written communication skills, ensuring clarity in medical, customer, and shareholder interactions.
Proven ability to identify issues and implement effective solutions in diverse settings, from healthcare to customer service.
Quickly adjusts to new environments and roles, maintaining high performance across different industries.
Provides precise medical and customer service interpretation for diverse client needs, supporting non-English speakers effectively.
Collaborates effectively with colleagues and clients to achieve shared goals in healthcare, corporate, and customer service settings.
Education
Summary
Dedicated professional with expertise in medical interpretation, customer service, and shareholder voting support. Skilled in communication, problem-solving, and adaptability across healthcare and corporate environments.
Key Achievements
- Facilitated accurate medical communication for diverse healthcare procedures, enhancing patient and provider understanding.
- Secured shareholder votes through effective coordination and communication at Cygnus Pacific.
- Delivered exceptional customer service at Lululemon, resolving issues related to orders and payments efficiently.
- Provided critical interpretation services in emergency and police scenarios, ensuring clear communication for non-English speakers.
Experience
Proxy voting specialist
Responsible for securing votes for the upcoming shareholder meetings of multiple companies.
Customer service agent
Providing excellent customer service, Helping clients with missing packages, Placing orders, Troubleshooting payment issues.
Medical Interpreter
Provided medical interpretation and customer service for health insurance companies, Police and emergency calls, Public services to non-bilingual individuals residing in the U.S.
Medical Interpreter
Provided medical interpretation and customer service for patient and doctor appointments of all types including procedures, PT, child therapy, regular medical appointments, dentistry, recovery etc., Health insurance companies, Police and emergency calls, Attorney-clients calls, Public services to non-bilingual individuals residing in the U.S.