This is my profileContact via CazVidDaniela
Art Educator and Customer Service Professional with diverse experience in creative facilitation and client relations
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Competencies
Skilled in designing and leading creative activities to foster imagination and artistic skills in diverse groups.
Experienced in resolving client issues efficiently, ensuring high satisfaction in fast-paced service environments.
Proficient in handling reception duties, managing calls, transactions, and maintaining organized office workflows.
Effective in conveying information clearly, demonstrating active listening and empathetic interaction.
Competent in using office software, OCR tools, and financial operation systems to streamline tasks.
Education
Summary
Versatile professional with expertise in art education, customer service, and administrative management. Adept at designing engaging activities, resolving client issues, and maintaining efficient operations. Committed to delivering high-quality service and fostering creativity.
Key Achievements
- Designed and facilitated engaging artistic activities that stimulated children's creativity and skill development.
- Managed reception and administrative tasks efficiently, ensuring smooth daily operations at Thor Fitness Piedecuesta.
- Resolved delivery issues promptly, enhancing customer satisfaction in a high-volume logistics environment at Amazon.
- Handled customer inquiries effectively, providing accurate information and maintaining high service standards at Ocupar Temporales.
Experience
Tallerista, Docente de apoyo artístico
Diseñar y facilitar actividades creativas que estimulen la imaginación de los niños.. Guiar a los estudiantes en el desarrollo de habilidades artísticas y conceptuales, mientras supervisa y mantiene un ambiente seguro y lúdico.. Seleccionar los materiales y motivar la expresión personal, fomentando la exploración a través de diversas técnicas y medios artísticos.
Encargada de Recepción
Gestionar la atención y el flujo de personas, además de coordinar las tareas administrativas diarias de la oficina.. Responsable de atender llamadas, manejo de caja, transacciones y mantener el orden y la organización en el área de recepción para asegurar una experiencia positiva para todos.
Representante de Atención al cliente telefónico
Responsable de la resolución de problemas de reparto de entregas de paquetería a domicilio telefónico de forma virtual.
Representante de Atención al cliente telefónico
Gestionar llamadas entrantes para resolver problemas, ofrecer información sobre productos o servicios, y registrar cada interacción en un sistema.