Experienced data analyst specializing in financial services, with a strong focus on data-driven decision-making.
Performs complex data analysis to derive insights and support business decisions.
Used SQL for extracting, manipulating, and managing large datasets in various projects.
Created dashboards to visualize key metrics for different departments.
Utilized tools like Tableau and Power BI to create visual reports and presentations.
Teleperformance
Provided customer support and handled inquiries efficiently.
Foundever
Assisted customers with travel bookings, cancellations, and technical issues.
Telus International
Managed customer concerns, promoted products, and achieved retention goals.
Direct English Academy
Teach English to students of various levels., Design engaging lessons focused on conversation and fluency., Motivate learners to build confidence and consistency in language learning.
Basic Education
High School Diploma
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