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Daril
Customer Service Agent with 2 years experience in BPO industry
Video resume
Agent
Agent with a strong experience in the call center and BPO industry, with skills as supervisor and good customer assistance providing different experiences through the interaction.
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer assistance effectively, demonstrating empathy and quick thinking.
Communication SkillsAdvanced
Handled call interactions with clarity and professionalism to ensure customer satisfaction.
Problem SolvingIntermediate
Addressed customer issues efficiently, using quick thinking and problem-solving skills.
Pressure ManagementIntermediate
Managed stressful situations in a fast-paced call center environment with composure.
Summary
Experienced in call center and BPO operations with a focus on customer support, empathy, and problem-solving.
Key Achievements
- Gained hands-on experience in call center environments, handling diverse customer interactions.
- Progressed to supervisory roles, demonstrating leadership and operational understanding.
- Developed skills in managing pressure and providing empathetic customer support.
Skills
Customer ServiceCommunication SkillsProblem SolvingPressure Management
Published on CazVid - Jul 3, 2025