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Data Analyst with 4 years of experience in finance and healthcare
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Competencies
Applied statistical methods to analyze large datasets and generate insights.
Utilized SQL for data extraction, manipulation, and reporting purposes.
Created complex spreadsheets, pivot tables, and macros for data management.
Utilized tools like Tableau and Power BI to develop interactive dashboards.
Performed data preprocessing and cleaning to ensure quality and reliability.
Education
Summary
Dedicated Data Analyst with extensive experience transforming data into actionable insights across finance and healthcare sectors.
Key Achievements
- Developed and maintained dashboards that improved data visibility for decision-making.
- Conducted statistical analysis, enhancing accuracy of quarterly reports.
- Collaborated with cross-functional teams to streamline data collection processes.
Experience
Customer Support
Assisted clients and transportation companies from all over the world in English and Spanish, Managing and organizing bookings, Providing real-time support and issue resolution
Sales Representative
Provided tailored sales solutions to meet client requirements, Delivered exceptional service to ensure customer satisfaction
Receptionist and Cashier
Oversaw guest check-ins, Handled payments, Responded to guest inquiries and resolved issues promptly
Customer Service Representative
Assisted customers in product selection, Handled inventory and processed sales transactions