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Dave
Customer Service & Sales Specialist with 10 years in Call Center Industry
Video resume
Dispatcher
Review video
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality support and engagement to customers in call center settings
Sales & PersuasionAdvanced
Utilized sales techniques and persuasive communication to influence customer decisions
Communication SkillsAdvanced
Demonstrated strong verbal communication skills in English, effective in diverse call scenarios
Call HandlingExpert
Proficient in managing inbound and outbound calls, including cold and warm calls
People SkillsAdvanced
Developed ability to connect with clients and colleagues, enhancing team and customer interactions
Summary
Experienced customer service and sales professional with a decade in call centers, skilled in communication, persuasion, and client retention.
Key Achievements
- Accumulated a decade of experience in customer service, retention, and sales environments
- Gained comprehensive expertise in inbound and outbound call handling, including cold and warm calling
- Developed strong persuasion and people skills applicable across various roles in contact centers
Skills
Customer ServiceSales & PersuasionCommunication SkillsCall HandlingPeople Skills
Published on CazVid - Jul 3, 2025