Dedicated professional with experience in customer engagement, online security, and support roles across diverse sectors.
Utilized communication and problem-solving skills to assist customers across multiple industries
Engaged effectively with clients via chat, tickets, and phone to address inquiries and issues
Monitored security systems remotely, ensuring prompt response to alerts and incidents
Participated in sales activities and client engagement at Greyhound Lines
Greyhound Lines
Sena
Teleperformance
Solvo Global
Securitas
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Provided tutoring support remotely to learners at Sena, focusing on personalized assistance
