David

Service representative with 10+ years in BPO and team leadership

Video resume

Service representative

10 years of experience in the BPO industry. An asset to any team.

Contact

Santo Domingo Este, Santo Domingo, Santo Domingo

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer ServiceAdvanced

Provided support and assistance to clients, ensuring high-quality service delivery.

Team LeadershipIntermediate

Led teams and developed training programs to enhance performance and skill development.

Training & DevelopmentAdvanced

Created and conducted training sessions for customer service, tech support, sales, and retention.

Language Validation & InterpretationIntermediate

Supported multilingual communication as a validator and interpreter, facilitating effective exchange.

Summary

Dedicated BPO specialist with over 10 years of experience in customer service, team leadership, and training, with additional skills in language validation and interpretation.

Key Achievements

Progressed from agent to senior team lead and trainer within the BPO industry.
Designed and delivered training for customer service, tech support, sales, and retention.
Contributed as a language validator and interpreter, supporting diverse communication needs.

Skills

Customer ServiceTeam LeadershipTraining & DevelopmentLanguage Validation & Interpretation

Published on CazVid - May 17, 2026

Contact David