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David

Service representative

Currículo em vídeo

Service representative
10 years of experience in the BPO industry. An asset to any team.

Contato

Santo Domingo Este, Santo Domingo, Santo Domingo
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided support and assistance to clients, ensuring high-quality service delivery.

Team LeadershipIntermediate

Led teams and developed training programs to enhance performance and skill development.

Training & DevelopmentAdvanced

Created and conducted training sessions for customer service, tech support, sales, and retention.

Language Validation & InterpretationIntermediate

Supported multilingual communication as a validator and interpreter, facilitating effective exchange.

Resumo

Dedicated BPO specialist with over 10 years of experience in customer service, team leadership, and training, with additional skills in language validation and interpretation.

Principais conquistas

  • Progressed from agent to senior team lead and trainer within the BPO industry.
  • Designed and delivered training for customer service, tech support, sales, and retention.
  • Contributed as a language validator and interpreter, supporting diverse communication needs.

Habilidades

Customer ServiceTeam LeadershipTraining & DevelopmentLanguage Validation & Interpretation
Publicado na CazVid - 17 de mai. de 2026
Contato David