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David
Customer Support Specialist with 11 years of experience in travel and hospitality
Video resume
Support Ambassador
I love challenges and have 11 years of experience, working as a Support Ambassador for Airbnb, and as a Travel Advisor for Egencia/Expedia Corp.
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and resolved issues for customers in the travel and hospitality sectors
Travel CoordinationAdvanced
Managed itineraries, airline tickets, hotel reservations, and car rentals for clients
Communication SkillsAdvanced
Effectively communicated with customers and team members in a high-pressure environment
Multimedia and Content CreationIntermediate
Develops a Twitch channel focused on music and video games, engaging audience through multimedia content
Summary
Experienced support ambassador and travel advisor with 11 years in customer service, hospitality, and travel support, passionate about solving challenges
Key Achievements
- Served as Support Ambassador at Airbnb, resolving customer issues within the Resolutions team
- Handled diverse travel and accommodation bookings, including tickets, hotels, and car rentals at Expedia Corporation
- Gained extensive experience in customer service, support operations, and travel logistics
Skills
Customer ServiceTravel CoordinationCommunication SkillsMultimedia and Content Creation
Published on CazVid - Jul 3, 2025