Dedicated professional experienced in remote multilingual communication, customer service, and administrative support, leveraging diverse technical skills and adaptability.
Fluent in English, Spanish, and Korean, utilized in interpretation and customer service roles.
Provided customer support via chat and phone, managing inquiries and documentation.
Organized appointments and handled correspondence for clients as a Virtual Assistant.
Proficient with tools like Microsoft Office, Google Workspace, Slack, and Canva for remote work tasks.
Kelly Services
Answering medical/customer service related calls and interpret them from English to Spanish and vice versa., Developed my English speaking skills., Learned how to work in a fast paced environment., Learned medical terminology.
King Roofing
Calendar & email management., Customer service (chat and phone call)., Data entry, Document Translation, Billing/Invoice, Appointment scheduling.
Bachelor’s Degree
Performed data entry and translation duties, supporting administrative workflows.