Dynamic professional with extensive experience in customer service and warehouse operations, specializing in bilingual communication and process optimization.
Expertise in managing customer interactions and resolving issues efficiently.
Skilled in analyzing and refining processes to enhance operational efficiency.
Proficient in overseeing inventory control and ensuring accurate stock levels.
Ability to lead teams and coordinate efforts to achieve operational goals.
NATIONAL DEBT LAW
Delivered bilingual interpretation for Spanish-speaking clients.. Conducted debt settlement sales and provided tailored financial solutions.. Executed omnichannel marketing strategies for client outreach.
KENBY PHARMACY
Supervise shipping and receiving operations to ensure efficiency and accuracy.. Oversee inventory control, restocking, and facility maintenance.. Develop and implement strategies to improve operational performance.
NYC PAPER SUPPLY
Oversaw shipping, receiving, and inventory tracking.. Ensured facility readiness and addressed customer service needs.. Restocked merchandise and handled client inquiries.
INNOVATIONS LABS (ILABS)
Designed production lines and led manufacturing processes.. Troubleshot production issues to ensure consistent output.. Defined process parameters to optimize quality and efficiency.
INGENIERIA INDUSTRIAL
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Fluent in both English and Spanish, facilitating effective communication with diverse clients.
INNOVATIONS LABS (ILABS)
Received, restocked, and documented inventory items.. Coordinated timely dispatch based on customer requirements.
SCOTIABANK - COLPATRIA
Managed customer inquiries and billing support.. Delivered effective solutions in a high-volume environment.
TELEPERFORMANCE
Delivered bilingual interpretation for Spanish-speaking clients.. Conducted debt settlement sales and provided tailored financial solutions.. Executed omnichannel marketing strategies for client outreach.
