Customer Service Professional with Diverse Background | CazVid

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David Marín

Medellín, Departamento de Antioquia, Colombia

Customer Service Representative with 6 months of diverse industry experience

  • Progressed to Tier 2 agent within six months at a retail store in the US.
  • Gained experience in customer service, with skills in active listening and assertive communication.
  • Worked across multiple fields including veterinary conservation, ethology, dog training, and customer service.
Customer Service
Intermediate
Applied active listening and assertive communication to effectively handle customer interactions.
Communication Skills
Intermediate
Developed skills in active listening and assertive communication working in customer service environments.
Multidisciplinary Experience
Beginner
Gained diverse experience in conservation, ethology, dog training, and retail customer service.
Call Escalation Handling
Beginner
Attended and managed escalated calls, advancing to supervisor-level responsibilities.
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David at service

My background is pretty diverse having worked in many different fields, such as a veterinarian in conservation, ethology and dog training, and lastly customer service.nAs a customer service representative I learned quickly, developing skills such as active listening and assertive communication, tools that led me into supervisor, attending scalted calls.nnIm ready to put my habilities at service.nnn

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