Advisor 1 Customer Service
Perfil profesional
Bilingual customer service agent for incoming calls for a department store campaign located in the USA.. Attention and solution of requirements related to the sale of products in the client's virtual store.
Price Line Telephone Agent, a campaign that is related to the hotel industry, answering incoming calls to modify flight, hotel and car rental reservations, clearly customer service.
Bilingual chat agent for META, specifically customer service with requirements from META platforms such as Facebook, Instagram and WhatsApp regarding advertising and customer accounts.
Helps the application's partners, the owners of the leases, therefore it was attended to with respect to reservations, money that the partners did not receive, it helps fix the partners' calendar to receive more reservations.
Supported players requiring assistance with in-game issues such as the game not opening, game crashes, and in-game items disappearing from inventory.. Handled 3 chats at a time, as well as emails.