This is my profileContact via CazVidDavid
Customer Service Representative with bilingual support experience
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Competencies
Provided support to customers for billing, technical issues, and product inquiries.
Communicated effectively with customers in both English and Spanish to resolve issues.
Assisted customers with app problems and gadget setup troubleshooting.
Handled refund requests and processed related customer transactions.
Education
Languages
Summary
Experienced in bilingual customer support, technical assistance, and transaction processing, with a focus on quality service in diverse environments.
Key Achievements
- Provided bilingual customer support in English and Spanish at Concentrix SA
- Handled refund processes and technical support for app and gadget issues
- Served customers with billing, usage inquiries, and product questions
Experience
Customer Service Representative
Customer service for customers in both English and Spanish., Dealt with refunds., Gave tech support to customers facing issues with apps or at the time they tried to set a gadget they needed our help., Worked dealing with people facing issues with bills, usage, had questions about any product the company offered.