This is my profileContact via CazVidDavid
Customer Support Specialist with 4+ years in Customer Service and Logistics
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
Customer SupportAdvanced
Provided customer assistance, managed inquiries, and supported client needs in call center environments.
Logistics CoordinationIntermediate
Tracked shipments, planned routes, and optimized vehicle capacities for timely deliveries.
Communication SkillsAdvanced
Engaged effectively with customers and team members through empathetic and proactive communication.
Computer SkillsIntermediate
Utilized MS Word and basic computer tools to support tasks and data management.
Education
Bachelor in Science and Letters
Florencia Bilingual School and Institute
Completed 2012
Summary
Dedicated to delivering quality customer service and efficient logistics support with proven adaptability and empathy.
Key Achievements
- Handled medication tracking for patients at Alorica Honduras
- Managed appointment setting and insurance policy updates at American Income-Globe Life
- Supported shipment tracking, route planning, and delivery timelines at Logistics Kenner Center
Experience
Customer Support Specialist
Alorica Honduras
December 2021 - June 2024
Tracking medications for patients
GO Core Member
KM2 Solutions
January 2018 - December 2021
Customer Service Representative Agent Tier III
Allied Global BPO Contact Center
March 2014 - August 2017
Appointment setter
American Income-Globe Life
sell life insurance to customers, update insurance policies
Skills
Customer SupportLogistics CoordinationCommunication SkillsComputer Skills
Published on CazVid - May 17, 2026