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Social Communication Specialist with diverse media and project experience
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Competencies
Handled social networks for Claro Central America, creating and publishing content.
Produced written, video, and editorial content for academic and corporate projects.
Organized and managed logistics for station events and promotional activities.
Participated in research projects and contributed to publication processes in communication sciences.
Provided customer support and addressed customer requirements at Concentrix.
Education
Languages
Summary
Experienced in social media management, content creation, and research within communication sciences. Skilled in multimedia production and event logistics with a background in customer service.
Key Achievements
- Participated in multiple communication research projects and contributed to academic publications.
- Managed social media platforms for Claro Central America, increasing content engagement.
- Supervised national food program operations and ensured accurate reporting of anomalies.
Experience
Freelance
Social Communication Intern – Journalism
Participation in research projects in Communication Sciences, Design of portfolios for exchange with other international universities (PR), Production of communications and written texts, Video production and support to the faculty in different events, Editorial Publication of Research in Communication (In edition)
Social media keeper
Management of social networks (facebook and twitter) of Claro Central America, Publication of content on twitter and Facebook, News report, Copywriter
Marketing Assistant - Production
Management of the marketing group of street stations, Organization and logistics of station events, Console management - production on air (DALET)
Controller
Supervision of the national food program for the elderly together with the ICBF, Review of National dining rooms and counting of rations, Report anomalies at each point.
Bilingual Agent
Customer service, Solution to customer requirements, Collections