David - Customer Support Specialist with 5+ years in client relations and admin

Delivered support via phone, chat, and email, managing client inquiries and documentation.

Handled high-level administrative tasks for executives, including calendar and documentation management.

Utilized effective communication skills in facilitating customer and team interactions.

Resolved client inquiries and operational challenges efficiently across roles.

Worked in customer service and administrative roles, providing support through phone, chat, and email across multiple departments., Assisted new team members with onboarding, offering coaching, and creating action plans., Generated performance reports and identified team strengths and opportunities...

Assisted clients through the entire Visa, Passport, and travel authorization application process, providing support via phone, email, and chat., Ensured accurate completion of required documentation, resolved inquiries efficiently, and maintained high-quality customer experiences.