David - Quality Assurance Specialist with 5+ years in Digital Content and Language Services

Developed, optimized, and proofread content for email campaigns and websites, ensuring clarity and engagement.

Delivered high-quality English-Spanish interpretation services, consistently exceeding client call rating standards.

Ensured quality control in email, social media campaigns, and business documents, maintaining high client satisfaction.

Provided translation services for web content and video, with a focus on accuracy, style, and reader engagement.

Created and optimized content for email, SMS, push notifications, and social media campaigns., Created training material and took part in real-time training of new coworkers., Maintained quality standards with a very good rate of client satisfaction and retention., Worked with tight deadlines on a...

Served as the first point of contact between customers and companies for countless US based clients., Maintained an average call rating well above company and client standards throughout the entire duration of my contracts.

Served as the first point of contact between customers and companies for countless US based clients., Maintained an average call rating well above company and client standards throughout the entire duration of my contracts.

Provided translations from both text and video inputs to generate content for a traveling-themed website., Applied improvements in the distribution and overall style of text to boost readers’ engagement., Conducted extensive topic-specific research so as to ensure text accuracy and veracity.