This is my profileContact via CazVidDavid
Quality Assurance Specialist with 5+ years in Digital Content and Language Services
Contact
Competencies
Developed, optimized, and proofread content for email campaigns and websites, ensuring clarity and engagement.
Delivered high-quality English-Spanish interpretation services, consistently exceeding client call rating standards.
Ensured quality control in email, social media campaigns, and business documents, maintaining high client satisfaction.
Provided translation services for web content and video, with a focus on accuracy, style, and reader engagement.
Education
Languages
Summary
Experienced professional skilled in content creation, proofreading, translation, interpretation, and quality assurance. Adept at managing multiple software tools to support digital marketing, communication projects, and language services.
Key Achievements
- Maintained high client satisfaction and retention rates through quality standards at Essence of Email.
- Provided consistent, high-rated interpretation services for US clients at Propio and GLOBO.
- Enhanced web engagement by applied translation and editing skills for a travel-themed website.
Experience
Quality Assurance Specialist
Created and optimized content for email, SMS, push notifications, and social media campaigns., Created training material and took part in real-time training of new coworkers., Maintained quality standards with a very good rate of client satisfaction and retention., Worked with tight deadlines on a...
English-S panish Interpreter
Served as the first point of contact between customers and companies for countless US based clients., Maintained an average call rating well above company and client standards throughout the entire duration of my contracts.
English-S panish Interpreter
Served as the first point of contact between customers and companies for countless US based clients., Maintained an average call rating well above company and client standards throughout the entire duration of my contracts.
Freelance Translator (EN-ES, ES-EN)
Provided translations from both text and video inputs to generate content for a traveling-themed website., Applied improvements in the distribution and overall style of text to boost readers’ engagement., Conducted extensive topic-specific research so as to ensure text accuracy and veracity.
Proofreader/Editor
3+ years of experience proofreading business copy and deliverables for Sdizajn focusing mainly on sound and clear sentence structures and a natural feel to the texts., Improved the overall quality of the content by keeping texts error-free, as well as providing constant feedback to maintain...