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Customer Service & Operations Supervisor with 8+ years in Hospitality & Food Service
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Competencies
Provided exceptional client interactions across hospitality and food service environments.
Supervised branch functions including staff coordination, resource management, and process oversight.
Led teams in restaurant, hotel, and retail settings, supporting task organization and staff coordination.
Handled cash, reservations, and account management at multiple hospitality outlets.
Basic knowledge in graphic design, acquired through listed skills, applied in creative tasks.
Education
Languages
Summary
Experienced in hospitality, food service, and retail environments with a focus on customer engagement, team supervision, and operational efficiency.
Key Achievements
- Managed multiple roles across hospitality and food industry, demonstrating role versatility.
- Supervised branch operations, including customer service, staff support, and process control.
- Handled financials and reservations at various hotels, ensuring efficient daily operations.
Experience
Supervisor de Sucursal
encargadodesucursalatendiendoalclienteyapoyandoalpersonalytomandolos controles que respecta a cada seccion en produccion y administracion
Encargado de Control de Calidad
Cajeroyencargadodecontroldecalidadenelprestigiosorestaurantcasade campodecochabambadesarrollandocuidadosencocinaresponsableenelmanejo de caja
Recepcionista
Encargadodelapartedeatencionallosclientesquellegabandemadrugadaen vuelosdelexteriormanejoyarqueodelosingresosdeldiaorganizacionde funciones en en dia
Jefe de Recepción
Encargadodelacoordinaciónygestióndereservasatenciónalclientey postventasenelhotel;encargadodearqueodecajayrevisióndecuentaspor cobrar
Auditor Nocturno
Encargadodeconsólidaciondepagosarqueodecajarevisiónderedes sociales
Supervisor de Sucursal
supervisordesucursalacargodeatenciónalclienteadquisicionespagode salarios, pagos proveedores, recursos humanos y otros.
Recepcionista
Encargadodelapartedeatencionallosclientesquellegabandemadrugadaen vuelosdelexteriormanejoyarqueodelosingresosdeldiaorganizacionde funciones en en dia, organizacion de eventos y manejo de caja
Recepcionista
Encargadodelapartedeatencionallosclientesquellegabaneneldiamanejo y arqueo de los ingresos del dia, revision de limpieza y control de habitaciones