This is my profileContact via CazVidDavid
Interpreter with 6+ years in healthcare and customer service
Contact
Competencies
Performed accurate interpretation between patients and healthcare providers, as well as customer service interactions across industries.
Effectively facilitated communication in diverse settings, including healthcare, insurance, and government services.
Provided interpretation in Spanish and English during medical and customer service sessions.
Handled customer service calls involving claims, inquiries, and assessments, ensuring clarity and customer satisfaction.
Taught and assisted in English language education at school level.
Education
Languages
Summary
Experienced interpreter specializing in medical and customer service environments, fluent in Spanish and English, with over 6 years of facilitating clear communication in high-stakes and routine settings.
Key Achievements
- Provided accurate medical interpretation during physical exams, labor, and appointment consultations across multiple healthcare providers.
- Facilitated over-the-phone customer service calls for various industries including insurance, utilities, and government agencies, ensuring clear communication.
- Gained experience in both consecutive and simultaneous interpretation modes, supporting healthcare and customer service environments.
Experience
Over the phone Interpreter
Providing accurate interpretation between a patient and the healthcare provider, Customer service calls such as car insurance claims, electricity, water, gas and phone companies, assessments for healthcare programs, and others.
Medical Interpreter OPI/VRI
Providing accurate interpretation between a patient and the healthcare provider, such as physical exams, Labor and Delivery, Ob-gyn for pregnancy, delivering bad news, dentists and ophthalmologists appointments, etc., Customer service calls such as car insurance calls or pharmacies., Gather...
Customer Service Interpreter OTP
Providing accurate interpretation between a customer service representative and the Spanish caller., Customer service calls such as car insurance claims, Uber, Emergency roadside assistance, assessment interviews for healthcare programs, City Hall office, and others.
OPI Interpreter
Providing accurate interpretation between a patient and the healthcare provider., Customer service calls such as car insurance claims, Collection Departments, assessments for healthcare programs, and others.