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Daymi G. Casimiro's avatar
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Daymi G. Casimiro

Santiago, Santiago Province, Dominican Republic

Customer Service & Administrative Professional with Diverse Industry Experience

  • Handled loan paperwork and managed customer interactions for Citiwide Connections.
  • Provided technical support to customers via chat for Brother products at UNO.
  • Managed order processing and communication with production at Sewn Products.
Office Management
Intermediate
Applied organizational skills to handle paperwork and order processing.
Customer Service
Intermediate
Engaged with customers in phone and chat environments to resolve issues and manage relationships.
Communication Skills
Advanced
Conducted communication in English and Spanish, managing customer and team interactions effectively.
Technical Support
Intermediate
Provided technical assistance for Brother products, demonstrating problem-solving skills.
Teamwork & Leadership
Intermediate
Participated in team projects and expressed a desire to lead and learn continuously.

Languages

English
Intermediate
Spanish
Native
See Full Skillset on CazVid
2019 - 2020
Sales and collection agent, Administrative Assistant, Customer service.
Dofu Caribbean
Offered services such as cellular, internet and television plans for a well-known company in the country.
2020 - 2021
Collection agent and administrative assistant.
Citiwide Connections
Handled all the paperwork related to the loans acquired by the clients., Performed compulsive collection through phone calls and managed situations with customers.
2021 - 2022
Back Office Agent, Sales agent.
Sewn Products
In charge of putting the orders received in the system and sending them to production to be made and shipped.
2022 - 2023
Tech Support Agent.
UNO (United Nearshore Operations)
Provided technical support to customers for Brother company products via chat.
View Complete Work History
🎓
Utesa University
Laws
Completed 2019
🎓
Daniel G. Smith School
Completed 2021
🎓
Liceo Hermano Alfredo Morales
See Education & Certifications

Trabajos Remotos

Busco un trabajo remoto preferiblemente con horario de noche, bilingüe, soy responsable y aprendo rápido, soy una persona activa y trabajadora. Me encanta aprender cosas nuevas y deseo superarme en todos los ámbitos posibles.

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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