Experienced in customer service, administrative tasks, and technical support across diverse industries, with proficiency in English and Spanish.
Applied organizational skills to handle paperwork and order processing.
Engaged with customers in phone and chat environments to resolve issues and manage relationships.
Conducted communication in English and Spanish, managing customer and team interactions effectively.
Provided technical assistance for Brother products, demonstrating problem-solving skills.
Dofu Caribbean
Offered services such as cellular, internet and television plans for a well-known company in the country.
Citiwide Connections
Handled all the paperwork related to the loans acquired by the clients., Performed compulsive collection through phone calls and managed situations with customers.
Sewn Products
In charge of putting the orders received in the system and sending them to production to be made and shipped.
UNO (United Nearshore Operations)
Provided technical support to customers for Brother company products via chat.
Laws
Participated in team projects and expressed a desire to lead and learn continuously.