Dayra - Marketing Specialist with 5 years of experience in digital campaigns

Veracruz, Veracruz, Mexicoen

Led the development and execution of multiple digital marketing campaigns across diverse platforms.

Increased brand engagement by implementing targeted content strategies.

Published on CazVid

Summary

Expert in digital marketing strategies, social media management, and content creation with a focus on enhancing brand presence.

Key Achievements

Managed social media accounts resulting in a significant growth in followers and interaction.

Skills

Digital MarketingAdvanced

Designed and implemented digital marketing strategies for various campaigns, focusing on brand visibility and engagement.

Social Media ManagementAdvanced

Managed and grew social media channels, creating content and engaging with audiences.

Content CreationAdvanced

Developed content for blogs, social media, and marketing materials to support brand messaging.

Data AnalyticsIntermediate

Analyzed campaign performance metrics to optimize marketing strategies.

Experience

Customer Experience Agent

Alorica

2023-04 - current

Collaborated with internal team members to resolve customer concerns and enhanced customer experiences., Resolved customer’s issues, account information questions and clarifying discrepancies to encourage good customer relationships., Addressed customer inquiries, concerns and complaints by providing solutions and alternatives and followed up to confirm resolution.