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Operations & HR Specialist with 5+ years in Logistics and Workforce Management
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Competencies
Utilized for data analysis, report automation, and process improvements across roles.
Performed detailed analysis to optimize logistics, HR, and operational performance metrics.
Supported end-to-end recruitment, including screening, interviews, and onboarding processes.
Monitored and managed key performance and service level agreements to improve operational efficiency.
Experienced with Amazon TMS, WMS, and dashboard creation for logistics and supply chain support.
Education
Languages
Summary
Dedicated professional with over 5 years supporting logistics, HR processes, and operational efficiencies. Skilled in data analysis, process automation, and team support, focused on enhancing productivity and accuracy.
Key Achievements
- Streamlined recruitment processes at Tech Orbit Solutions, supporting timely hiring decisions.
- Reduced shipment reporting errors by 30% and improved logistics report accuracy at Amazon.
- Automated Excel dashboards, saving up to 5 hours weekly and enhancing reporting efficiency.
Experience
Technical Support Executive
Executive HR
Coordinated end-to-end recruitment processes including screening, interviews, and onboarding, supporting timely hiring decisions, Maintained accurate payroll inputs, attendance, and compliance records, improving data reliability and audit readiness, Created HR dashboards and performance reports for...
Operations & Client Support Specialist
Owned day-to-day support for line-haul and logistics operations by tracking KPIs, shipment movement, and carrier metrics using Amazon TMS, WMS, and dashboards, reducing issue resolution time by ~25%, Identified and corrected data gaps in logistics reports and invoices, reducing reporting errors by...