Dedicated customer service professional with experience in bilingual call centers and client communication. Proven ability to empathize, adapt, and improve client interactions. Eager to leverage communication skills and adaptability to contribute to customer satisfaction and team success.
Skilled in handling customer inquiries and providing empathetic support in bilingual environments.
Effective in verbal and written communication, enhancing client interactions and teamwork.
Proficient in English and Spanish, facilitating seamless cross-cultural communication.
Able to quickly adapt to new roles and environments within customer service and support.
SENA
Worked as a customer service assistant in a bilingual call center.
Intouch
Improved typing with clients through chats.. Demonstrated empathy in customer interactions.
HIRE HORATIO
Showcased skills learned from previous BPO experiences.. Improved communication skills.
Architecture
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