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Delia

Customer Service

Video resume

Customer Service
My name is Karla Delia Pérez, I am 25 years old, and I live in Cadereyta NL. I love Customer service it is for sure my passion, I love to help people with any issues or questions on their service.

Contact

Cadereyta Jiménez, Nuevo León, Mexico
Open to remote
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Competencies

Customer AssistanceExpert

Provided effective support to customers resolving issues and answering questions

Communication SkillsAdvanced

Communicated clearly and empathetically to ensure customer understanding and satisfaction

Problem SolvingIntermediate

Handled customer concerns by identifying issues and offering appropriate solutions

Service Industry KnowledgeIntermediate

Understood industry-specific services and kept up-to-date with company offerings

Summary

Karla Delia Pérez is a passionate customer service professional with six years of experience committed to assisting clients and enhancing service quality.

Key Achievements

  • Gained 6 years of dedicated customer service experience in the telecommunications industry
  • Assisted numerous customers with service-related issues, enhancing customer satisfaction
  • Demonstrated passion and commitment to helping others in every interaction

Skills

Customer AssistanceCommunication SkillsProblem SolvingService Industry Knowledge
Published on CazVid - Jul 3, 2025
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