Dedicated call center agent experienced in client engagement, appointment coordination, and technical adaptability.
Provided professional assistance and promoted services in call center environments.
Utilized clear communication skills to engage clients and handle inquiries.
Worked with basic Office Suite tools for document writing and data management.
Scheduled and confirmed appointments accurately using calendar software.
Alorica Call Center
Conducted outbound calls to engage prospective and existing clients, promoting services and scheduling appointments., Managed high-volume inbound calls, providing prompt and professional assistance to customers.
Higher Education
Technical Bachelor's Degree
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Adjusted to various programs and workflows in call center settings.