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Accounts and Operations / Tour Manager
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Competencies
Demonstrated experience with Microsoft Office.
Demonstrated experience with QuickBooks.
Demonstrated experience with Google Workspace.
Demonstrated experience with Online Research.
Demonstrated experience with Digital Productivity Tools.
Education
Languages
Summary
Professional profile
Experience
Accounts and Operations / Tour Manager
Provided direct administrative and operational support to management by coordinating schedules, logistics, documentation, budgets, and communications across multiple stakeholders. Maintained detailed itineraries, contact lists, financial records, schedules, and operational documentation with strong attention to accuracy and organization. Served as a primary point of contact among artists, management, venues, promoters, vendors, suppliers, and production teams to coordinate requirements, schedules, and outstanding items. Coordinated travel arrangements, including flights, ground transportation, and accommodations, while managing multiple schedules and changing priorities. Developed and managed budgets, monitor financial requirements, and maintain supporting records and regular reports for management. Scheduled rehearsals, soundchecks, performances, and related activities while ensuring stakeholders remain informed of timelines and requirements. Followed up with management, venues, vendors, and production teams regarding pending requirements, schedules, documentation, and operational details. Negotiated contracts and coordinated agreements with venues, artists, management, vendors, suppliers, and crew. Anticipated operational needs, identified potential issues, and developed contingency plans to keep projects organized and on schedule. Maintained professional communication with fans, media, and stakeholders while supporting promotional activities and positive client relationships
Retail Sales Associate / Data Maintenance
Delivered professional, client-focused service by greeting guests, answering questions, and assisting with product selection. Processed shipments, replenished merchandise, and maintained organized operational areas to support efficient daily operations. Supported accurate information and operational processes as backup Data Maintenance for the retail location. Performed cash wrap and mobile POS transactions with accuracy and attention to detail. Maintained high standards for guest engagement, visual presentation, organization, and housekeeping. Collaborated with team members to manage multiple priorities and maintain seamless operations in a fast-paced environment
Retail Sales Associate / Data Maintenance
Delivered professional, client-focused service by greeting guests, answering questions, and assisting with product selection. Processed shipments, replenished merchandise, and maintained organized operational areas to support efficient daily operations. Supported accurate information and operational processes as backup Data Maintenance for the retail location. Performed cash wrap and mobile POS transactions with accuracy and attention to detail. Maintained high standards for guest engagement, visual presentation, organization, and housekeeping. Collaborated with team members to manage multiple priorities and maintain seamless operations in a fast-paced environment
General Manager
Provided high-level operational support by coordinating personnel, resources, purchasing, inventory, budgets, and project requirements across a custom manufacturing facility. Represented the executive in meetings and events during the executive's absence, ensuring professional communication and continuity of business operations. Created custom quotes and budgets and maintained oversight of purchasing, inventory, and operational requirements. Managed the performance, organization, orientation, and training of a 10-person staff while maintaining a safe and productive work environment. Coordinated multiple priorities and adapted workflows based on project requirements, resource availability, and changing operational needs. Maintained organized workflows, financial information, inventory requirements, and resource allocation across operations. Implemented process improvements that increased efficiency and supported cost savings. Resolved customer inquiries and complaints with professionalism, problem-solving, and strong follow-through