This is my profileContact via CazVidDesireth
Accounts Receivable & Customer Service Specialist with 5+ years of finance and client relations
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Competencies
Applied Excel, invoicing, and data reconciliation skills to manage and verify financial records and collection activities.
Provided effective communication, handled inquiries, and resolved disputes to maintain high customer satisfaction.
Led and mentored teams, conducted training, and evaluated personnel performance to meet organizational goals.
Reviewed, approved, and processed medical claims and billing documentation to ensure accurate and timely payments.
Education
Languages
Summary
Dedicated analyst with experience in accounts receivable, billing, and customer service, with proven skills in team leadership, financial reconciliation, and client communication.
Key Achievements
- Maintained detailed records of collection efforts, ensuring timely payments at Cadex.
- Trained and supervised team members to enhance productivity and service quality at Atlantic International BPO.
- Reconciled billing discrepancies and improved client communication processes.
Experience
Accounts Receivable / Billing Analyst
Maintained comprehensive records of collection efforts, tracking communication and follow-up activities to ensure timely payments, Contacted clients regularly to provide detailed information regarding outstanding invoices, due dates, and payment status., Updated customer accounts and internal...
Customer Service Supervisor / Medical Billing Analyst
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service., Conducted training in billing/claims code, providers database, contracted rate fees management system., Review medical bills and approved reprocess requests for claim payments.,...