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Customer Service Representative
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Competencies
Used extensively in developing interactive front-end interfaces and server-side scripting.
Implemented dynamic user interfaces and managed state efficiently in front-end projects.
Built back-end services and RESTful APIs to support web applications.
Designed and maintained relational database systems to store application data.
Participated in sprint planning, stand-ups, and retrospectives to ensure project adaptability.
Education
Summary
Dedicated software engineer with a comprehensive background in front-end and back-end development, committed to building efficient and scalable applications.
Key Achievements
- Led development of scalable web applications using React and Node.js
- Contributed to multiple projects across front-end and back-end layers, improving overall system efficiency
- Collaborated with cross-functional teams to deliver software solutions on time and within scope
Experience
CABIN CREW
Provided high-quality in-flight service across short-, medium-, and long-haul operations, including international and transatlantic flights., Ensured passenger safety, comfort, and clear communication while managing diverse situations with professionalism and adaptability.
CABIN CREW
Provided high-quality service on the routes operated by the airline, ensuring a friendly, efficient, and safe experience for passengers., Supported on-time operations through strong coordination, attention to detail, and consistent adherence to procedures, contributing to reliable and punctual flight performance.
CUSTOMER SERVICE REPRESENTATIVE
Responsible for efficiently resolving customer problems and complaints while maintaining high customer satisfaction., Identify customer needs, clarify information, investigate each problem and offer solutions or alternatives.