Diana - Administrative Coordinator with 5+ years in healthcare and corporate environments

Bogotá, Bogota D.C., Colombiaen

Managed payroll and billing documentation at Soluciones Tecnológicas Modernas, ensuring accuracy and compliance.

Handled medical authorization processes and customer inquiries at Américas BPS, streamlining service delivery.

Published on CazVid

Summary

Experienced assistant specializing in document management, client support, and process coordination. Skilled in handling confidential information and streamlining administrative workflows in healthcare and insurance sectors. Committed to delivering high-quality support and operational efficiency.

Key Achievements

Coordinated appointments, quotes, and client communication as Virtual Assistant for medical insurance services.

Skills

Administrative ManagementAdvanced

Handled document control, process optimization, and office workflows in multiple roles.

Customer ServiceAdvanced

Provided attentive client and internal support across healthcare and insurance sectors.

Coordination & SchedulingIntermediate

Managed calendars and appointment scheduling for medical and insurance clients.

Communication SkillsAdvanced

Effectively communicated with clients, medical centers, and internal teams via phone and email.

Confidential Data Handling

Experience

Asistente Administrativa y de Gerencia

Soluciones Tecnológicas Modernas

Abr 2022 - Dic 2023

Procesos de selección y afiliaciones, Elaboración de informes, formatos y protocolos, Control documental de nómina y facturación, Atención a clientes internos y externos, Apoyo en Sistema de Gestión de Calidad