Experienced in legal, healthcare, and banking environments with strong organizational and bilingual skills, committed to supporting operational efficiency.
Managed case preparation, court documentation, evidence handling, and worked closely with judicial personnel.
Provided customer support, bilingual interpretation, and education to patients and clients across various roles.
Handled registration, paperwork, record-keeping, and administrative tasks in healthcare, banking, and legal environments.
Utilized Microsoft Office, Adobe Acrobat, and specialized programs like ShowCase for record management and document processing.
Palm Beach County Courtroom Administrator
Prepares cases and materials for trials, evidentiary hearings and other court proceedings; attends court hearings and magistrate proceedings; administers oaths; records actions in paper/electronic court records;, Performs administrative and clerical duties during and after court proceedings;...
St Mary’s Hospital
Complete full patient registration on date of service., Educate patients about their financial liabilities, secure hospital and patient legal forms, and provide compliant patient liability collection before, during, and after date of service., Secure medical necessity checks/verification: verifies...
BMO Private Bank
Ensure compliance with all internal controls and established policies and procedures., Attempt to resolve issues and problems with customer's accounts., Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks,...
Bank of America
Bachelors
Associates Degree
High School Diploma
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Led and trained new staff members, oversaw workflow, and managed team activities in retail and hospital settings.
Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks, exchanging foreign currency, transfers, withdrawals/deposits, and wires., Properly trains new employees with the banks protocol and procedures., Resolve issues and...
Language Line Interpretations
Translation services provided to individuals for meetings, interviews, personal telephone calls, and group settings. Incoming calls are highly confidential rendered to: personal calls, financial facilities, insurance companies, live court trial cases, 911, medical facilities, and Military...
Dollar Tree
Oversee and properly train employees according to their assigned department and under the guidelines, protocols, and policies of corporate., Complete all daily store duties and monthly projects/quotas in a timely manner., Perform work outside of normal hours in order to meet deadlines and...
