Diego - Customer Service Representative with 9 months of experience

Medellín, Departamento de Antioquia, ColombiaRemoteen

Worked as a customer service representative for nine months, handling customer interactions and problem-solving.

Served as an advocate for an insurance company in the United States, demonstrating industry-specific communication skills.

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Summary

Dedicated customer service representative with experience in insurance and direct customer interaction, committed to delivering effective problem resolution.

Video Resume

Key Achievements

Gained diverse experience in customer engagement and support across different regions.

Skills

Customer ServiceIntermediate

Provided direct support to customers, addressing their concerns and resolving issues effectively.

Communication SkillsIntermediate

Effectively communicated with customers in both personal and insurance contexts, including US-based clients.

Problem SolvingIntermediate

Assisted customers in resolving issues, ensuring their satisfaction and proper service delivery.

Client AdvocacyBeginner

Acted as an advocate for clients within an insurance setting to represent their interests.

This is my profileContact Diego